At Fox Umbrellas we are proud of the service we provide, whether it is a new umbrella or repairing an old umbrella. Below are some of the kind words our customers have sent in.
"Just a quick email to acknowledge receipt of my umbrella a couple of days ago.
I am unreservedly impressed with the end result and couldn't be happier; a job very well done.
Please pass my remarks on to the folk responsible.
Needless to say, should I ever need another umbrella, it will definitely be a Fox.
"I received the umbrella today, and I must say how delighted I am with the work that you at Fox Umbrellas have done on it. Please thank John for me. Further ancestral umbrellas will be forthcoming for repair as soon as my family indulge me."
"Just a quick note to thank you so much for the great customer experience! I ordered my umbrella last weekend and it has arrived this morning and looks absolutely superb. You must be a great team.
Well done and thanks"
J. Bennett, England
"I got it！It's very kind of you！
And Fox Umbrella give me a very good impression! All because of your good attitude and service！ thank you so much!"
"Just to let you know that my umbrella has just arrived via your super-quick service!
I have not yet unfurled it but from what I can see it looks perfect.
Thank you for all your help in organising this quick turnaround.
C. Weyer, England
"Just to say what a wonderful website. Your products are beautiful and traditionally British, nearly said English till I saw the Tartan covers!, and I shall be buying shortly. Your quality and uncompromising attention to detail and craftsmanship is evident. My wife wanted to know why I was on the PC for so long!"
I received the umbrella this afternoon thanks, and am really please with the work which has been done on it. After being left in a corner of the garage for a least 20 years, and having being on the point of being thrown out many times, it's now as good as new and is all set to keep me dry through many winters!
D. Churchfield, England
"Dear Fox Umbrella's, I have just received my order from your company. Thank you very much for your great service and stunning product. I've always wanted a Fox umbrella and now I have one. In fact I'm back on the website looking for my next purchase. I'm so very happy with it."
M. Armstrong, Australia
"The brolly arrived yesterday in good order. It is amazing -- exactly what I had envisioned (I saw your product on TV, ''How it's Made'') -- and I love it. I'll be ordering one for my wife for Christmas, shortly."
"I just wanted to send you and your company a note of thanks. I received my umbrella from Fox and have had ample opportunity to utilize it as we have had quite a rainy summer. I cannot compliment you enough for the craftsmanship and solid beauty of the umbrella. My only regret is that I didn't go the extra step and have the gold collar installed. I cannot thank you and your company enough."
W. Clar, Rush, NY
"I purchased a RS6 umbrella from Rain or Shine (New York City) last year and was able to use it for the first time on a recent trip to London with my wife. It performed flawlessly (of course) and I felt like a real gentleman with it in my hands. Kudos to your staff for making such a fine product! "
L. Taylor, New York
"I have received my umbrella today. I am absolutely 100% pleased and impressed with it's quality - roll on some rain! "
A. Dodgson, Plymouth
I have been meaning to write to you since Christmas to say how delighted my husband was with the repairs to his umbrella. He bought it from London underground lost property when he was a student back in the 1960s.
I also wanted to say how impressive your service is – both Christmases, the orders have been processed and the good delivered with a minimum of fuss.
It’s been a real pleasure doing business with you.
"To Fox Umbrellas,
Thank you very much for covering my old umbrella. You did a superb job and I am absolutely thrilled with it.
With best wishes for a Merry Christmas"